Technical Support

Viking Plastic Packaging’s commitment to service and adapting to our customers’ needs has established Viking’s reputation in the industry for superior service.  Our highly trained technical service technician team provides a variety of services to our end users on a wide range of volumes and types of production.  Our trained team will assist your personnel in the set-up, testing, troubleshooting, training, integrating, or repairing of your equipment to ensure that all expectations are met from point of purchase to the support of the equipment and materials. Technical support is also available over the phone as well as in plant with an exceptional response time.

Viking Plastic Packaging Incorporated has five service technicians who combine for over 100 years of experience in the packaging industry, which will help you solve even the toughest applications. Please let us assist you in any way we can, whether it is for guidance or technical support.

Our goal is to help clients accomplish more, with less and we believe that “quality service is not what we put into it; it is what our customer’s get out of it.”

Replacement & Spare Parts

Replacement & Spare Parts

Viking Plastic Packaging is your single source for all aftermarket and OEM machine parts. Our parts sourcing team consists of specialists to determine the most cost and time effective manner for procuring the replacement and spare parts that your production is dependent on.  Most common consumable parts are also well stocked within our spare parts inventory. Our extensive supplier network allows us the expertise and ability to support just about any packaging machine make and model across numerous points in the packaging line. Please contact us for assistance in finding the parts that you need to maximize production up time.

Replacement & Spare Parts

Viking Plastic Packaging is your single source for all aftermarket and OEM machine parts. Our parts sourcing team consists of specialists to determine the most cost and time effective manner for procuring the replacement and spare parts that your production is dependent on.  Most common consumable parts are also well stocked within our spare parts inventory. Our extensive supplier network allows us the expertise and ability to support just about any packaging machine make and model across numerous points in the packaging line. Please contact us for assistance in finding the parts that you need to maximize production up time.

SPROCKET REPLACTMENT AND SPARE

Equipment Refurbishing

Equipment Refurbishing

Our In-House expertise and capability allows us to tailor your equipment for improved production if needed. Through this process we dismantle, clean, restore and refurbish your existing equipment. Should the customer choose we will also sandblast and powder coat your equipment, restoring it to the original “new” machine finish.  The wealth of experience that we have in all types and brands of equipment allows us to advise the customer when it is more cost and time effective to refurbish your existing equipment or to purchase new. We are eager to help every customer, giving them the time and attention they deserve.  Viking’s dedication to quality craftsmanship and customer satisfaction will let you breathe easy, while you watch your re-manufactured equipment perform like new.

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